The ANA's last terms study showed agency fee net-payment terms stretching past 75 days, with media production at 90+. The work is great. The retainer is signed. Then the client goes quiet. We chase, professionally, so the relationship survives.
The awkward conversation, handled.
You don't want to be the agency owner emailing your favorite client about a 47-day overdue invoice. We send it instead — in your tone, with your branding, without the resentment.
Monthly recurring billed on the 1st, paid by the 15th — without the agency owner making a single call.
Milestone invoicing, change-order tracking, deposit collection. You ship the work; we ship the invoice.
Pre-bill or net-terms, COG passthrough, ad budget reconciliation. We don't let ad spend become your problem.
"I'll send the follow-up myself."
- · You don't, because you have a pitch tomorrow.
- · When you do, it's apologetic and easy to ignore.
- · You don't escalate because you don't want to lose the account.
- · The receivable hits 90 days and now it's a real problem.
"They handle it. I never see the awkward part."
- · Touch on day 3, 14, 30, 45 — automatic, in-brand.
- · You get a weekly status digest, nothing else.
- · Escalation only with your sign-off.
- · DSO under 35 days, even on enterprise retainers.
Mid-market client procurement teams are pushing payment terms from Net-30 to Net-60 in renewal negotiations across every agency vertical we touch. The agencies pushing back successfully are the ones with documented AR rigor. We give you that posture.
The single biggest reason we hit our revenue target last year wasn't winning more clients. It was finally getting paid by the ones we already had.