Billing & Collections for commercial cleaning companies.
Cleaning is a thin-margin business. One forgotten invoice or one slow-paying property manager and you've worked the building for free that month. We run the monthly billing cycle for you — base contract, extras, statements, and follow-up — so every dollar earned actually shows up.
- Monthly contract
- $4,500
- Labor, supplies, insurance
- −$3,600
- Your gross margin
- $900
- One unpaid month
- −$4,500
One missed invoice wipes out five months of margin on the same account.
Cleaning AR breaks in four predictable places.
We've billed thousands of janitorial contracts. The leaks aren't random — they're the same four spots, every operator, every year.
It happens more than owners want to admit. One or two buildings get skipped on the first of the month, and nobody catches it until quarterly books. By then the property manager doesn't remember the month either.
Extras get jotted on a clipboard. The invoice goes out 30, 45 days after the work. By then the on-site manager has rotated, and the new one disputes whether it happened.
Strip and wax, carpet, post-construction cleanup — your highest margin work, billed lump-sum, paid the slowest. No deposit, no schedule, no follow-up.
Your costs go up every year. If the contract's annual escalator never gets applied, you're cleaning the same building for less money every twelve months without realizing it.
The same five things, every month, without fail.
Recurring revenue only works if the billing is also recurring. Here's what your account team runs for you every cycle.
Every building, every month, no skips. We reconcile against your scheduling system before sending.
Day porter hours, supply restocks, and one-off requests billed inside 48 hours of the work.
Statements emailed to every AP contact and uploaded to property management portals.
Friendly reminders on anything still unpaid past 30 days. In your brand, in your tone.
A real human on the phone with AP for every account 60+ days past due — every month.
Every kind of property has its own AP quirk. We know them all.
Property managers run AP on a fixed monthly cycle and most of them now use a portal. We submit through whichever one they use — Yardi, MRI, AppFolio — so your invoice doesn't sit in someone's inbox.
Small operators pay fast but forget. Chains pay slow and process invoices through a corporate office in another state. Both need different follow-up cadences.
School boards and city contracts pay reliably but on their own schedule — and they want a very specific invoice format. We learn it once and submit it the same way every month.
Multi-facility healthcare and industrial sites have multiple AP teams, multiple billing addresses, and project work bolted on top of the recurring contract. We keep it untangled.
We plug into the scheduling and AP software you already use.
We don't ask you to change your scheduling app, your accounting software, or the portals your property managers prefer. We meet you where you are and start invoicing the same week.
Get startedPlus whatever your top accounts require. We learn it in onboarding.
A 60-account commercial cleaner in the Sun Belt.
Before
- Owner's wife doing billing on Sunday nights after the kids went to bed.
- Three or four buildings every month not invoiced until the next cycle.
- Project work routinely sitting 90+ days unpaid — no deposit, no schedule.
- Annual price increases never applied. Same rates as four years ago on most accounts.
After 90 days with us
- Every building invoiced on the first, reconciled against the schedule before send.
- Extras and day porter hours billed within 48 hours of the work.
- Project work moved to deposit-on-signature, balance net-15.
- Annual escalator applied across the book, picked up real recurring revenue.
- Sunday nights back.
- You're running 20+ recurring commercial accounts.
- Most of your revenue is monthly contract, with some extras and project work on top.
- Billing is currently done by you, your spouse, or one office person already doing too much.
- You'd rather not hire and train another full-time biller.
- Pure residential house cleaning — billing happens at the door.
- Brand new — your first dollars are better spent on sales.
- You want a percentage-of-collections deal. We charge a flat monthly fee on purpose.
Questions cleaning owners ask us first.
What is commercial cleaning billing and collections outsourcing?+
It's a service where a small dedicated team handles your monthly invoicing, extras, statements, and payment follow-up — using your branding and your existing software. Your property managers and AP contacts never know there's a third party involved.
How is this different from a collection agency?+
Collection agencies pick up accounts after they've gone bad. We start at the beginning of each month — base contract invoiced on the first, extras inside 48 hours, friendly follow-up at 30 days, real calls at 60. The goal is for almost nothing to reach collections.
Do you work with Swept, Janitorial Manager, or Aspire?+
Yes — those are our three most common scheduling integrations, along with CleanTelligent, WorkWave, and direct QuickBooks. We get access on Monday and start sending invoices the same week.
Will you submit to property management portals like Yardi, AppFolio, and MRI?+
Yes. Most of your commercial property managers want invoices submitted through their portal instead of email. We handle the portal side so your team isn't logging into six different systems every month.
Will you call my customers?+
Yes, but in your shop's name. Calls and emails go out branded as your office — same email signature, same phone treatment. Your relationship with the property manager stays intact.
Can you handle day porter hours and one-off extras?+
Yes. We pull approved hours and extras every week, build the invoice, and send it inside 48 hours of the work. The further away from the work it gets, the harder it is to collect.
Will you apply annual price increases on our contracts?+
Yes. We audit every contract on a quarterly cycle and flag escalators before the renewal anniversary, so the increase actually goes into effect on the right month instead of getting missed for another year.
What does this cost?+
A flat monthly fee based on the volume of accounts and invoices we manage — not a percentage of what we collect. Most cleaning companies fit between $1,500 and $4,500 a month.
Clean buildings. Clean books.
We run the monthly billing cycle for you. Base contract on the first, extras inside 48 hours, real follow-up on the slow accounts — every month, in your name.